Frequently Asked Questions
Interested in knowing more about Bright Steps Academy and what we have to offer children and families? We have all the answers to your frequently asked questions here!
Interested in knowing more about Bright Steps Academy and what we have to offer children and families? We have all the answers to your frequently asked questions here!
Starting childcare at Bright Steps Academy is an exciting new experience; however, it is common for children and adults to feel uncertain.
Every child is different and takes a different period of time to settle in. Some children come bounding in on their first day, while others may need some extra support.
We encourage families to follow the below tips to make your child’s transition to care as smooth as possible.
Our team is here to support you and your child throughout the transition process as we begin this exciting journey together.
The benefits of early education programs are well documented as positively impacting children’s long-term academic, health, and wellbeing outcomes. Quality early childhood education assists with developing children’s cognitive abilities, social skills, adaptability, and independence. It also supports their transition to school.
Bright Steps Academy in Beresfield provides:
We recommend all families join the Waiting List for their nearest Bright Steps Academy childcare centre as early as possible.
The Waiting List is currently free to join, and there is no obligation to enrol your child.
Families on the Waiting List will receive a priority offer of enrolment once your nearest Bright Steps Academy opens.
Waitlisted families are welcome to enquire with other childcare services.
The first step to enrolling is joining the Waiting List.
Once you have joined the Waiting List, you will receive regular communication updates about when our service will open.
No fees are payable until the centre is operational.
Your Enrolment will be confirmed by phone and email as soon as Bright Steps Academy receives Service Approval from the Department of Education.
Once you have completed and submitted your Enrolment Form, you will receive an email confirming that we have received your completed application.
The following correspondence will be a phone call and a ‘Confirmation of Enrolment’ email that includes the details of your child’s orientation date and time, class schedule, and official first day.
Official ‘Confirmation of Enrolment’ emails will be sent out once Bright Steps Academy is granted Service Approval by the Department of Education.
The benefits of early education programs are well documented as positively impacting children’s long-term academic, health, and wellbeing outcomes. Quality early childhood education assists with developing children’s cognitive abilities, social skills, adaptability, and independence. It also supports their transition to school.
Our Centre Director will welcome your family on your child’s first day and show to your child’s classroom. The Room Leader for your child’s class will support you with transitioning your child into the classroom. Throughout the day, we will contact you with updates via phone and our family communication app. Families are welcome to call throughout the day and are encouraged to ask for extra support if they need any assistance.
At the end of your child’s first day, your child’s teachers will give you a face-to-face update on how things went and check in with you about any questions or concerns you may have. A full overview of your child’s learning activities, eating, and sleeping routine are also available in our family communication app. We encourage families to pick up early for the first few days to assist your child with transitioning into their new care setting.
We are all a little uncertain when it comes to starting something new! Every child is different when it comes to settling into a new care setting. Some children will experience separation anxiety, whereas others may settle in from their first day. Many factors impact whether your child settles in quickly or takes a little time. These can include their age and stage of development, whether they have been in care before, and how familiar their new care setting is with previous environments they have experienced.
We encourage families to have patience during the first few weeks and prepare for a few tears as your child forms a secure attachment with our team and their peers. Rest assured that if your child is distressed for an extended time, we will contact you and seek your guidance on how to best support your child. Our goal is to partner with families to support a smooth transition to care.
Families who are new to childcare often have lots of important questions. To learn more about starting childcare, applying for the Child Care Subsidy, and answers to frequently asked questions, see our resources below or call us on 1300 402 522.
Everything you need to know about applying for the Child Care Subsidy to maximise your percentage.
Learn MorePractical tips to help make your child’s transition to childcare as smooth and happy as possible.
Learn MoreWant to know more about Bright Steps Academy? We have all the answers here!
Learn MoreWe would love to hear from you to learn more about your family’s early education and childcare needs. We look forward to becoming your childcare provider!
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