Frequently Asked Questions

Interested in learning more about Bright Steps Academy and what we offer to children and families? We’ve got answers to all your frequently asked questions here!

Our team is here to help

Starting childcare at Bright Steps Academy is an exciting experience, though it’s normal for both children and adults to feel uncertain.

Every child adjusts differently—some settle quickly, while others may need extra support. We encourage families to follow the tips below for a smooth transition into care.

Our team is here to support you and your child throughout the transition process as we begin this exciting journey together.

The fees for Bright Steps Academy in Beresfield are:

  • $132 for ages 0-3
  • $130 for ages 3-6

Fees include:

  • Early Education Programs
  • Nutritious meals
  • Nappies and wipes
  • Bedding
  • Hats and sunscreen
  • Backpacks
  • Water bottles

The benefits of early education programs are well-documented, positively impacting children’s long-term academic, health, and wellbeing outcomes. Quality early childhood education helps develop cognitive abilities, social skills, adaptability, and independence. It also supports children’s transition to school.

Bright Steps Academy in Beresfield provides:

  • Early Education Programs
  • Breakfast, morning tea, lunch, afternoon tea, and late snack
  • Nappies and wipes
  • Bed sheets and blankets
  • Hats and sunscreen
  • Backpacks
  • Water bottles

We recommend all families join the Waiting List for their nearest Bright Steps Academy childcare centre as early as possible.

The Waiting List is currently free to join, with no obligation to enrol your child. Families on the list will receive priority enrolment offers once the nearest Bright Steps Academy opens. Waitlisted families are also welcome to enquire with other childcare services.

The first step to enrolling is joining the Waiting List.

Once you’ve joined, you’ll receive regular updates on when our service will open. No fees are payable until the centre is operational.

Your enrolment will be confirmed by phone and email as soon as Bright Steps Academy receives Service Approval from the Department of Education.

Once you’ve submitted your Enrolment Form, you’ll receive an email confirming we’ve received your application.

The next step will be a phone call and a Confirmation of Enrolment email, which will include details about your child’s orientation date, class schedule, and first day.

Official Confirmation of Enrolment emails will be sent out once Bright Steps Academy is granted Service Approval by the Department of Education.

The benefits of early education programs are well-documented, positively impacting children’s long-term academic, health, and wellbeing outcomes. Quality early childhood education helps develop cognitive abilities, social skills, adaptability, and independence, while supporting children’s transition to school.

Our Centre Director will welcome your family on your child’s first day and introduce you to their classroom. The Room Leader will assist with your child’s transition. Throughout the day, we’ll provide updates via phone and our family communication app, OWNA. Families are welcome to call and request additional support if needed.

At the end of the day, your child’s teachers will give a face-to-face update and an overview of your child’s activities, available through the OWNA app. We recommend early pickups during the first few days to help with transitioning.

We all feel a little uncertain when starting something new! Every child adjusts differently to a new care setting. Some may experience separation anxiety, while others may settle quickly. Factors such as age, development stage, previous care experience, and familiarity with the environment can influence how quickly your child adjusts.

We encourage patience during the first few weeks. If your child is distressed for an extended time, we will contact you for guidance. Our goal is to partner with families for a smooth transition to care.

Family Resources

Families new to childcare often have many important questions. To learn more about starting childcare, applying for the Child Care Subsidy, and finding answers to frequently asked questions, see our resources below or call us on 1300 402 522.

Guide to the Child Care Subsidy

Everything you need to know about applying for the Child Care Subsidy to maximise your percentage.

Learn More

Tips for Starting Childcare

Practical tips to help make your child’s transition to childcare as smooth and happy as possible.

Learn More

Frequently Asked Questions

Want to know more about Bright Steps Academy? We have all the answers here!

Learn More

Enquire Now

We would love to hear from you to learn more about your family’s early education and childcare needs. We look forward to becoming your childcare provider and supporting your child’s learning journey.

Enquire Now